In the final Master‘s paper information management theory, models and information environment components are scrutinized. Information technologies and information systems withint the process of information management are analysed. Also the factors that form the supply and demand of the tourism service were defined and explained. Tourism business topicalities and problems were provided and the situation of managing the information in tourism companies was reviewed. According to researches, based on information environment components, information management model was provided. After having studied theoretical and practical possibilities of information management the conclusions and suggestions of the final paper are presented.

Raktažodžiai: information management, information maturity, information technology, information systems, tourism business.