The development of globalization and internationalization, increasement of mobility of dwellers, economic growth and other factors lead to the formation recreational system in Lithuania. Nowadays recreation becomes especially significant, this is the reason why researches of theoretical and practical aspects of quality management are important nowadays.

The object of this work is the complex of educational and organanizational peculiarities of “Alytus sports and recreation centre”. As a consequence, the purpose of this work is to evaluate the services of recreational centres from consumer’s point of view. The tasks of this paper have supposed the relevant structure of this work: initially, the reader is primed about the concept, essence, functions and types of recreation; after that the analysis of methodological peculiarities of managing recreational activity is accomplished; furthermore the most relevant competencies of public organization “Alytus sports and recreation centre” activity are evaluated; at last, a survey of services provided by public organization “Alytus sports and recreation centre” is accomplished.

The analysis of scientifical literature lets to make a statement that the concept and content of recreational activity is quite familiarly formed in lithuanian and foreign informational resources; it makes the process of activity structurization not so complexed.

Seeking to confirm scientifical decisions, a survey was accomplished. This survey has presented that respondents of the survey evaluate the services of the centre quite approvingly.

Various scientifical literature, statistical information and sociological researches in english, russian and lithuanian, was used for preparing this master thesis.

Raktažodžiai: rekreacinė veikla, recreational activity, viešoji įstaiga, a public institution